.925 Sterling Silver Emerald Cut Peridot CZ Pendant with 16" Sterling Silver Chain Item: Pendant with Sterling Silver 16" Chain Material: .925 Sterling Silver Measurements 7/16: Wide 1" Long Gem: Peridot Emerald Cut CZ & Clear Round Ct CZ Feature: Emerald Cut Color: Sterling Silver Gender: Ladies Unit: 1 Pendant & 1- 16" Chain We proudly stand behind the products that we sell. You may return any unopened merchandise in its original condition within 30* days of receiving your order. We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. The merchandise must also be in new condition, packed in its original manufacturer's box and include all original packaging material, original manuals and any accessories that came with the item. Note: A Return Merchandise Authorization (RMA) is required prior to shipping your package back to us. We will only refund shipping costs and waive the restocking fee if the return is a result of our error. You can e-mail us at bbixby@gte.net. Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail or telephone. We will not be responsible for, nor issue a refund, if notified after (3) business days. If the return is the result of our error. We will issue a complete refund including the original shipping costs. Items that are returned more than 25 days after delivery, are in unsellable condition, are missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion. If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges. * - There is no return for CD, DVD, GAMES AND GAMING EQUIPMENT. FACTORY RECONDITIONED/REFURBISHED ITEMS MAY ONLY BE RETURNED FOR EXCHANGE. NO REURN OF WORN JEWLERY. NO RETURN FOR ITEMS MARKED FINAL SALE OR NO RETURN. All other above conditions apply.